Straight answers, in the order people ask.

We take a detailed intake, analyse the specifics of your situation, and introduce you to one injury lawyer from a small vetted network who fits your case, your province and how you want to be worked with. You then decide whether to retain them. We are not a law firm, we do not give legal advice, and we do not take any part of your settlement.

Because a public list turns into a directory, and directories get gamed. The moment firms can see who else is listed, the incentive shifts from doing good work to managing their placement — and clients start self-selecting from a page instead of being matched on their facts. Keeping the network private means we can route on capability and current capacity rather than on presentation. You are told exactly who your match is, and why they were chosen, before you speak to anyone.

One. Handing you five names and calling it choice would just be moving the research problem back onto you — which is the thing you came here to avoid. If the match is wrong for any reason, tell us and we will make another one.

No. Provincial law societies operate their own referral services, and they are a legitimate free option worth knowing about — they typically provide a name and a short free consultation, allocated without regard to the specifics of your file. We do something narrower: a deep intake, a vetted network, and a match made on the details of your particular claim.

Tell us. There is no obligation of any kind — you have not signed anything with them or with us. We would rather rematch you than have you sit for three years with someone who does not suit you, and the feedback adjusts how we route future files.

We will give you an honest read on whether changing is worth the disruption, and frequently the answer is that it is not. Switching mid-file has real costs — a lien on the file, duplicated work, lost momentum. If your situation is one where a change is genuinely warranted, we will say that too.

Member firms pay a flat participation fee to be part of the network. It does not vary with your outcome, it is never a percentage of anything, and it does not come out of your settlement. Your financial relationship is entirely with the firm you retain, on terms you agree with them directly.

It would, if firms paid per referral or paid more to receive more. That is exactly why the fee is flat and fixed. A firm cannot buy volume, cannot buy priority, and cannot buy a category. What moves routing is fit, capacity and how previous clients we sent were actually treated. We have set it up this way deliberately, and we publish the model on our disclosures page so you can hold us to it.

Injury work in Canada is almost always done on contingency: a percentage of what is recovered, and nothing if nothing is recovered. Rates vary by province and complexity. What matters more than the headline percentage is how disbursements are handled, whether interest is charged on advanced costs, and whether the fee is calculated before or after those costs come off. Our guide on contingency fees walks through the arithmetic.

Canada is a loser-pays jurisdiction, so an unsuccessful claim can carry an exposure to a portion of the other side’s costs. Many firms carry adverse-costs insurance to address this. Ask any firm directly what happens if you lose and who pays the premium — it is one of the fourteen questions we tell everyone to ask.

Most common-law provinces apply a basic two-year limitation period from discovery; Québec generally applies three years. But shorter notice requirements — sometimes measured in days — sit in front of that for claims involving municipalities, winter maintenance, transit, and insurance benefits. Do not calculate this yourself. Have it checked immediately, at no cost.

Yes. When a limitation period started is a legal question with real arguments attached to it, and people write off valid claims on a calendar calculation that turns out to be wrong. It takes a lawyer minutes to tell you where you stand.

Almost certainly not. It is extremely common. It changes how the file is framed and means whoever takes it needs to read that statement before doing anything else — which is a reason to move now rather than a reason to give up.

Partial responsibility reduces recovery in most provinces; it rarely eliminates it. Some firms decline these files reflexively because they are more work. Part of what we do is route them to firms that assess them properly instead.

Sometimes the honest answer is no, and we will tell you. Several provinces cap or apply a deductible to damages for minor injuries, and a full recovery with no income loss may not support a claim worth running. Ten minutes with us costs you nothing and may save you two years of pointless process.

It is used to make one match. It is not sold, not distributed to multiple firms, and not used to build a marketing list. Nothing is shared with the matched firm until you tell us to proceed. Full detail is on our privacy page.

No. That business model — collecting a form and selling it to every firm that will pay — is exactly what this service exists in opposition to. One introduction, to one firm, with your permission.

No, and it is important to be straight about that. Solicitor-client privilege attaches to communications with a lawyer, not with us. We treat your information confidentially and share it with nobody without your say-so, but privilege begins when you speak with the lawyer we introduce you to.